If someone comments on your blog post, one thing is for sure: someone is reading your blog. Congratulations, it turns out that some people really are reading your content! You’re doing something right.

While comments are a good thing overall in terms of measuring your readership, they can also spell trouble for bloggers that don’t know how to handle them. Engaging with commenters is a strange process for many bloggers: one minute you’re spending the entirety of your time writing content to an unknown audience, and the next you’re interacting with actual people over what you’ve written. It can be an awkward process at first, but its part and parcel of the duties of a proper blogger. I can’t stress enough how important it is to interact with your commenters, especially if your blog is relatively new.

Treat Commenters Like People… (most of) Them Are

Every blog gets the occasional auto comment from some spammy website shamelessly promoting itself, but most comments come from living, breathing individuals. If someone took the time to comment on your blog, chances are that they want some recognition for the effort they took to share their thoughts with you.  Whether or not the comment was positive or negative shouldn’t matter (unless they were needlessly flaming your site). The best way to deal with a comment is to respond below the comment, thanking them for their input. You can choose to agree or disagree or say nothing further at all, but the point is that you grant the commenter the courtesy of responding to them.

It’s especially important to respond to as many comments as you can when your blog is in its infancy. You want to establish yourself as an open minded blogger who’s willing to discuss content with their readers, and you project this image by responding to comments and being receptive to feedback.

Take Time To Respond To Negative Comments

A comment can be many levels of “negative.” If you publish a particularly opinionated post, say it’s about a political subject; you could have any number of commenters dissenting over your stance, criticizing your support of a candidate, or so on. When you see comments like these, don’t ignore them. Some of them are trying to have an actual dialog with you, an exchange of different ideals and beliefs. You should pick a few (or all) of these comments and be as courteous as possible when you respond. You don’t need to feed the fire by saying anything rude of inflammatory, simply rephrase or specify your beliefs or your stances to make it clear where you stand.

Nasty comments are another matter altogether. Some people just want to troll blogs and cause trouble without any consideration to your site or your readers. You can choose to ignore these comments, delete them before they get any traction, or address them head on. The first two options are self-explanatory, but let me give you some guidelines concerning the last one.

When you address someone who’s trying to deface your blog, you’re not really addressing that person. What you’re doing is showing your other readers that you can be classy and professional when dealing with rude people; you “kill them with kindness” to show that you’re above getting into a meaningless argument with a faceless trolling user. Just say something simple but to the point, along the lines of: “Thanks for your comment, but I don’t think your particular perspective has any place on this blog. If you’d like to talk about substantive issues, then please feel free to share your opinion. Otherwise, I think everyone here would appreciate it if you moved on.” You have to handle bad commenters with grace.

What About You?

What about your commenting habits? Do you take the time to respond to the comments on your blog? Or, as a reader, do you tend to comment on a post when you feel impelled to share your opinions? Let me know with your comments!


  1. Ann C.


    Sometimes im taking a free daywork and im writing to my responders. If they not are simply comercials of course.

  2. MNB Achari


    Well, I don’t have those many comments on my blog yet. But if I find any negative comments, I will follow these wonderful tips. Thanks.

  3. Jamy


    I know one thing from my life and its an experience that Negative Commenting always teaches you best things about your work what ever it is.

  4. Reply

    Learning to handle comments ( specially negative comments ) is really important. Everytime you cant expect positive comment. So whatever be the comment whether its positive or negative ( one should take good things from it). Do not feel sad or frustated as it happened one day with me. Take it lightly and tr to improve. Thats all i had to say.
    Thanks and regards

  5. Samuel


    Always respond back to the negative comments. This shows that you are not intimidated and can stand for yourself.

    Too many people shy away from them. Good article.

  6. Reply

    Good tips. You are right, it’s important to reply to every comment, even negative ones. Your tips are good, and I am sure they will help me to handle comments on my blogs!

  7. Brentwood Newsletter


    You should think twice before posting comments to avoid misinterpretation to others. Because some of the readers get easily affected to the negative comment. So, we should be careful in writing our comments.

  8. Azam


    I think comments can be negative as well as positive as both are part of learning. A coin always has two sides. In real criticism points are always raised for discussion that is actual aim of comments

  9. Reply

    Spot on. When my friends are being attacked by someone I always tell them to not sink or deign to their level as it would show them in a bad light and by doing that they will let their attackers win because all the attacker was a fight and their giving it to them.

  10. Tushar


    Usually negative comments are either made to discourage us or i think they are spam. I never trash negative comments try to answer them. 🙂

  11. Debbie


    I think deleting a negative/nasty comment is the worst thing you can do – the commenter might write a negative review about your blog on his website/other forums. I know some people say “even bad publicity is good publicity,” but in this case wouldn’t it be better just to argument your opinion and give a smart answer to the negative comment?

  12. Becca


    As a reader i leave comments to express my opinion but in a very nice way and not taking advantage in the opportunity to leave a comment.

  13. Robyn


    Agreed especially on handling trolls with grace. The fact that you’re even being trolled means that your site is getting popular.

    Blogging is a people business and one has to practice site etiquette and general people skills. Conversations have to come in a natural manner which will help visitors to feel comfortable sharing their opinions.

  14. Reply

    This is great way to reply positively on any negative comment. I think it is good to give one change for any negative or meaningless commentator because it may be posted by mistake but after all mistakes done by that commentator then remove comment. I have posted comments from last 6 months and I always try my best to post effective comments.

  15. Aasma


    Negative comments are actually good for you, as you get the chance to improve your skills and to know where you’re wrong… which ultimately helps you to write correct post in coming time.

  16. Joe Boyle


    Great post you whipped up here, Eliza – very to the point and outlined great keys. The main idea behind blogs is to share your opinions with a community. That community is, in turn, going to reply with their ideas and, if the community is built up with the right people, argue with your points.

    As Bishwajeet said, negative comments are meant as CC. You need to take them seriously to a point, and block out the utter negativity of the “haters”. Nevertheless, you should reply to them with a comment of equal value that you would leave to someone who leaves a positive comment. To quote Stephen Hawking, “It doesn’t have to be like this – we just have to keep talking.” All of the world’s problems can be eliminated by communication. Just because someone disagrees with or doesn’t like what you have to say doesn’t mean you need to ignore them.

  17. Reply

    Negative comments should be taken as constructive criticism ,but if someone abuses you you just need to turn off your blog comments ,as simple as that.

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